What to Do If the Device Fails to Connect to Syncios Data Transfer

There are some tips for you to fix that:

1. Download the latest version of the program for reinstallation.

http://www.syncios.com/data-transfer/

2. Reinsert your USB cable to connect the device.

3. Try to find the driver to install on the PC. Here is a link for you to find the right driver:

https://androidmtk.com/category/drivers

OEM Driver URL
Acer http://www.acer.com/worldwide/support/mobile.html
Alcatel one touch http://www.alcatel-mobile.com/car-en/support/faq/usbdriver.html
Apple http://www.apple.com/itunes/download/
Asus http://support.asus.com/download/
Coolpad https://androidmtk.com/download-coolpad-usb-driver
Dell http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml
Foxconn http://www.foxconnsupport.com/download.aspx
Fujitsu http://www.fmworld.net/product/phone/sp/android/develop/
Garmin-Asus http://www8.garmin.com/support/download_details.jsp?id=591
Google Nexus http://developer.android.com/sdk/win-usb.html
Hisense http://app.hismarttv.com/dss/resourcecontent.do?method=viewResourceDetail&resourceId=16&type=5
HTC http://htcusbdriver.com/download/htc-usb-driver-v4-17-0-001
Huawei http://consumer.huawei.com/nz/support/downloads/index.htm
Intel http://www.intel.com/software/android
KT Tech http://hexamob.com/news/download-android-usb-drivers-for-kt-tech/
Kyocera http://www.kyocera-wireless.com/support/phone_drivers.htm
Lenovo http://support.lenovo.com/us/en?tabName=Downloads
LG http://www.lg.com/us/support/software-firmware-drivers
Motorola https://androidmtk.com/download-motorola-usb-drivers
Nokia https://nokia-connectivity-cable-driver.en.uptodown.com/windows/download
OnePlus https://androidmtk.com/download-oneplus-usb-driver
Pantech http://www.pantechusa.com/support/
Pegatron http://www.pegatroncorp.com/download/New_Duke_PC_Driver_0705.zip(ZIP download)
Samsung http://samsungusbdriver.com/download/
Sharp http://k-tai.sharp.co.jp/support/
SK Telesys https://drp.su/en/devices/phone/sk-telesys
Sony http://developer.sonymobile.com/downloads/drivers/
Teleepoch http://www.teleepoch.com/android.html
Toshiba http://www.driverguide.com/driver/company/Toshiba/USB/index.html
Xiaomi https://androidmtk.com/download-xiaomi-usb-drivers
Xiaomi Redmi http://xiaomiadvices.com/download-xiaomi-usb-drivers/
ZTE https://androidmtk.com/download-zte-usb-drivers