Home > How to Fix the iCloud Login Error on Syncios Program

How to Fix the iCloud Login Error on Syncios Program

iCloud backup & recovery feature is always a charm point of Syncios programs. But sometimes you may get an Error message when you try to login your iCloud account, then what should you do?

First of all, please make sure your are running our latest version of Syncios program, you can download the latest version here.


Occassion 1: Entered the Wrong Apple ID or Passcode

To begin with, please check again to make sure you have entered exactly the correct Login name and passcode.


Occassion 2: Need to Update iTunes Terms & Conditions

If you are 100% sure that you have entered the right login name and passcode, then the problem can be something about the iTunes Terms & Conditions.

iTunes Terms & Conditions

When opening App Store or iTunes Store for the first time, a window pops up — asking you to check out the new terms and conditions. If you ignore the message and try to purchase any apps from the App Store, you will be once again bombarded with such a window. The real problem, however, is not to accept, ignore, or read the T&Cs. It is what this little window does – it gets "stuck" and sometimes freezes your Apple device. Here are the solutions:

Solution 1: Temporary solution is to press the Home button. When you do this, the window and the App Store disappears in the background. Make sure the App Store is not running in the background (swipe up to close the app). Reopen the app and you will be able to click the buttons whenever the window reappears.

Solution 2: Permanent solution is to update your iOS to its latest version. If you have already updated it, then a reboot should fix the problem.

Solution 3: The third solution involves using your computer. Open iTunes, and download any random app. Next, you will be asked to accept the T&Cs. Accept it and you will no longer get the window on your device. For this method to work, you have to log into your iTunes account using the same Apple ID and password you are using on your iOS device.


Occassion 3: Enabled Two-factors Authentication

Syncios currently doesn't support devices which have enabled Two-factors Authentication. Please follow this tutorial to turn off the Two-factors Authentication to make sure you can enjoy the Syncios services normally.

authorize on device

Solution 1: To turn off two-factor authentication, sign in to your Apple ID account page and click Edit in the Security section. Then click Turn Off Two-Factor Authentication. After you create new security questions and verify your date of birth, two-factor authentication will be turned off.

Solution 2: If someone has turned on two-factor authentication for your Apple ID without your permission, you can also turn it off from the enrollment confirmation email sent to your Apple ID or rescue email address. Click Turn Off Two-Factor Authentication at the bottom of the email to restore your Apple ID to its previous security settings and regain control of your account. The link is active for two weeks after you enroll.


Occassion 4: iCloud Account Has Been Locked by Apple

Apple always pay attention on the security of users' data. Sometimes, when you login your Apple ID on other sites or programs, or your Apple ID were used by others, Apple may lock your ID in oder to enable your account's security. And please rest assured that Syncios programs would never do any harm to your account or data.

So when you failed to enter your Apple ID to Syncios program and making sure you did input the correct ID and password, in this case, your Apple ID is likely locked by Apple. You can simply check it out by login your account on iCloud.com. And follow the steps that Apple asked to unlock your Apple ID, then try to login Syncios program again.

Syncios Mobile Manager

Syncios Mobile Manager is an easy-to-use and powerful iOS&Android Mobile manager, which is well-designed for users who want to manage device contents on PC. It allows you to export contacts, apps, photos, music, ringtone, videos, SMS messages, eBooks and more.

  • Support to transfer, edit, backup, manage, view mobile data.
  • Download videos from 100+ video sharing sites.
  • Handy tools: Audio converter, video converter, ringtone maker, etc.
  • Fully compatible with latest iOS 11/iPhone X
  •  Download
    Win Version
     Download
    Mac Version

    One-Click Backup and Restore


    More Information:

    1. How to fix the "Entry Point Not Found" Error?

    2. How to fix the iOS device detection problem?

    3. Device still can't be detected successfully after trying the solutions listed above? Please contact us at support@syncios.com for help.