Syncios Products FAQs & Troubleshooting

Syncios Passcode Unlocker FAQ

1. Is Syncios Passcode Unlocker legal to use?

Yes, Syncios Passcode Unlocker is totally legal for you to unlock your own device for personal use. It can help you unlock all types of iPhone passcode, including but not restricted to Apple ID, Screen Time Passcode, MDM lock, and many more features. However, it is illegal to bypass any lock on a stolen or unauthorized device.


2. Which iPhone models does Syncios support?

Syncios Passcode Unlocker supports most iPhone, iPad, and iPod Touch models, including the latest iOS versions.


3. Can Syncios remove all types of locks?

Yes, Syncios Passcode Unlocker is an all-in-one iDevice unlocker, designed to remove all types of screen passcode, screen time passcode, Apple ID, MDM restrictions, etc. More outstanding features will roll out with regular free updates, offering you a superior iPhone unlocker among the community.


4. Does Syncios require jailbreaking my iPhone?

No, you do not need to jailbreak your device to use Syncios iPhone Unlocker.


5. How long does it take to unlock an iPhone with Syncios?

The unlocking process usually takes a few minutes to an hour, depending on the device and lock type. Syncios Passcode Unlocker ensures that you can re-access your iPhone with the lightening unlocking speed safely, so please wait with patience and always maintain a good network condition for your PC or Mac.


6. What should I do if Syncios fails to unlock my iPhone?

Usually, the success rate for you to employ Suncios Passcode Unlocker is very high. If you find that you can't unlock your iPhone with Syncios, please try restarting your device, checking your USB connection, or reinstalling our program. If issues persist, contact our Supoort Team ([email protected]) for further assisstance.


7. How can I choose an appropriate firmware to download?

You don't have to select an appropriate manually firmware to download, because Syncios Passcode Unlocker can automatically show one matchable firmware package for you by detecting your device model. Then you can directly download this firmware package to unlock your device.


8. What if Syncios Passcode Unlocker doesn’t detect my device?

  • Try a Different USB Port & Cable
  • Put Your iPhone in Recovery or DFU Mode
  • Restart Syncios & Your Computer
  • For more detailed solutions, please visit: Fix iDevice Dection Problem.

  • 9. Will the Apple ID be removed permanently by using Syncios Passcode Unlocker?

    It depends. If "Find My iPhone" is turned off before using Syncios Passcode Unlocker, the Apple ID will be removed forever, and you can sign in with a new Apple ID. Nevertheless, if "Find My iPhone" is enabled, Apple ID will not be removed permanently. You need the original Apple ID and password to perform a factory reset or iOS update.


    10. Is Syncios capable of unlocking the restrictions passcode on an iPhone?

    Sure, Syncios Passcode Unlocker can unlock the restrictions passcode (also known as Screen Time passcode) on an iPhone with simple operation. This tool is capable of removing various types of iPhone passcode effortlessly.


    11. What should I do if Syncios gets stuck on the progress bar?

  • Please make sure that you are using the good USB cable or port.
  • Reopen Syncios Passcode Unlocker and try again.
  • Ensure you have a strong and stable network connection.
  • Check if your iTunes has updated to the latest version.
  • Disable firewall software not to block unlocking process.
  • If problem persists, please contact our Support Team for further analysis.

  • 12. What is MDM lock?

    An MDM (Mobile Device Management) lock is a type of security feature used by organizations or businesses to control and manage their employees' mobile devices, including iPhones.

    When your iPhone is MDM-locked, it’s enrolled in an MDM profile that restricts you from accessing to certain apps or changing device settings. Besides, your administrator can control this device remotely. Syncios Passcode Unlocker can help you bypass MDM lock to free from restriction.


    13. Will removing screen passcode erase my data?

    At present, all iOS screen unlocking methods available in the market will erase all data on the device due to Apple's policies. Therefore, it is recommended that you develop the habit of backing up before proceeding to be safe. If you lost your important files after using any unlocking software, you can resort to Syncios Data Recovery to recover deleted data on iPhone or iPad.


    14. Can Syncios Passcode Unlocker fix a disabled iPhone?

    Sure. Syncios Passcode Unlocker can help you unlock your iPhone without a passcode with ease, especially if you forget the passcode or the device is disabled after entring wrong passcode for multiple times.


    15. Can't find the solution I need here?

    If you need further assistance, please email [email protected] and provide details.


    Tips: what's next? Download latest version of Syncios Passcode Unlocker now!