Syncios WhatsApp Transfer FAQ
The following reasons may lead to this case:
To solve it, you can follow the steps below:
(1) For iOS users, please follow this tutorial.
(2) For Android users, please follow this tutorial.
Step 1: Click menu button on the right corner of the program interface
Step 2: Choose Register in the drop-down list, you will get the register window below.
Step 3: Copy and paste the Name and Code into the registration popup dialog.
Note: The registration name is case sensitive. And, please do not add blank at the beginning or the end of the word.
Yes, 100% secure. This WhatsApp backup and restore program is completely read-only software. It won't keep, modify or leak any data on your device or in the backup file. We take your personal data and account seriously. You're always the only person who can access it.
You can use the trial version to back up your WhatsApp data as well as to view the backup. The full version lets you transfer WhatsApp, restore it to a device, and export backups to a computer.
The time depends on how many WhatsApp data you need to transfer, back up, restore, or export. It can be several minutes to more than an hour.
No. The other data on your devices will not be influenced.
You don't need to uninstall and reinstall WhatsApp using Syncios WhatsApp Transfer, but the WhatsApp data on your device will be replaced with the data in the backup. If you want to merge the data in the backup with the data on your device, then you need to install the WhatsApp app from Syncios.
Please note that if the data you transferred to another device is huge, it may take several days to synchronize some info from the internet. We recommend to update the WhatsApp version at least 2 days later.
Make sure that the data in the customized WhatsApp is what you want to keep. Then follow the steps below to update the customized WhatsApp to the latest official version.
Step 1. Back up WhatsApp on the Android device to the phone's local storage. Open WhatsApp Settings > Chats > Chat Backup. Turn off auto backup to Google Drive. Click BACK UP.
Step 2. Uninstall the customized WhatsApp from your device. Download the official WhatsApp from Google Play, log into the WhatsApp, and restore the local backup you just created to the official WhatsApp. Now you have updated the customized WhatsApp to the latest official version.
We promise that the customized WhatsApp is totally safe. It is hard for Android users to transfer WhatsApp directly. No other tools can do it. Our customized WhatsApp is almost the same as the official version. We just added code to change the way of reading and writing the WhatsApp data on your device so that the data can be backed up to a computer or transferred to another device. The entire process is performed on users’ mobile devices. We do not collect any data. Therefore it is 100% safe to use our customized WhatsApp.
Tips: what's next? Download latest version of Syncios WhatsApp Transfer now!
Still can not fix your issue? Please contact us via: [email protected]
- Fix device detection issue
- Register Syncios WhatsApp Transfer
- Is this tool secure to use?
- What's the difference between the full and trial version?
- How long will it take to transfer, back up, restore, or export WhatsApp?
- Will the other data on my phone be affected?
- Can I restore WhatsApp without uninstalling and reinstalling it?
- How do I update the customized WhatsApp to the official WhatsApp?
- Is it safe to let the program install the customized WhatsApp on my device?
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